By making reservations on our website, you accept and agree to all booking conditions, including cancellation and no show policies applicable to that booking by us or our vendors.
Detailed terms can be found on the page of the products itself
In the event a Vendor were to cancel an element of a travel package, SAYU may at its absolute discretion either choose to cancel that particular package as a whole, or substitute it with another element which is substantially equivalent to the cancelled element.
SAYU shall not be liable to any cancellation of a travel package by a Vendor and/or the consequences of that particular element cancellation.
Refunds will be processed as per the tour, hotel and airline fare rules and cancellation policy.
Refunds, if any, on cancelled bookings will always be processed to the respective account or the banking instrument (credit card, debit card, wallet etc.) from which payment was made for that booking.
Any booking charges applied will not be eligible for reimbursement
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